Air Travel – Passengers Should Know These Rights

Claudia Brosche (Flightright), Oliver Magda (Flightright)

There are still too many travellers that are unaware of their air passengers rights. In case of flight cancellations or a delay of more than three hours at their destination, passengers are entitled to compensation of 250 to 600 euros if the announcement is made less than two weeks before departure. Claudia Brosche, lawyer and passenger rights expert, explains in which cases passengers are entitled to compensation for and explains the best course of action when airlines use tricks to avoid or reduce these compensation payments.